Introduction to communication in health, social care or children’s and young people’s setting Essay Example for Free

Introduction to communication in health, social c ar or childrens and schoolboyish peoples background signal EssayIt is important when communicating with people to observe their reactions, this is important for galore(postnominal) reasons as it washstand give us just about insight and indication to whether a person has mute us or not, if we have given any direction or are trying to course on education. By looking at a persons reactions we get an idea besides to how what we are saying is being received. For example if we say something to a colleague or parent we can tell by a persons reaction if what we have said has made or is making them happy, sad, confused, angry, outraged, worried or excited. If the persons face starts to change to look cross or frown therefore there is a chance you may offended, upset or made them angry, whereas if a person is smiling, laughing, joke or bright eyed they may be happy or excited. If we can learn to point out and judge these reacti ons we can adapt and adjust our communication by our tone or manner of speaking we are using accordingly.It is not only important so you can determine whether what u have essay to convey has been understood. Reactions and body language are a persons unspoken words or feelings and can at times be up to 30% of communication. If there was someone in my context of use whose reactions and or body language become or was different to that of their normal behaviour or that of judge normal behaviour and I was concerned it would be part of my job role to pick up on this and withal to communicate this to my appropriate senior within the setting.In our settings there may be many barriers a person might face in terms of communicating with one another. A common barrier is language. Others might include a learning difficulty, hearing impairment, emotional state of a person, intellect of a person, noise a sight and/or speech impairment. The list is endless some barriers are social barriers, so me emotional, some environmental. Not only is it part of our role to recognise these barriers it is also our responsibility to try to reduce defeat and eliminate them when trying to communicate effectively.An example of this would be if I had a child, parent or colleague in my setting who had a problem speaking or understanding English I may use body language and facial expressions as a form of communicating and conveying a thought or feeling. Another way I could overcome a language barrier might be to make use of one of the services the setting provides like a translator or interpreter. All of these methods are acceptable and effective ways of overcoming language barriers.Another example of a barrier to communicating would be if I was trying to have a surreptitious talk with a parent but my environment was herd and noisy, the noise would be a barrier as it might prohibit us from fully hearing one another and if it is crowded we may not be able to talk confidentially without other s hearing or listening so to eliminate the barriers it would be necessary to go somewhere private and less noisy. Confidentiality means information that is favour private not to be shared or exposed to or by anyone. This could be something that is said, a letter, a document a piece of information that is confidential. In our setting it is essential anyone disclosing and sharing information with us know that we will not share this information unless it is for the well being and safeguarding of the child. In our setting we are constantly being given confidential information whether it be medical need dietary needs educational requirements of or child protection issues.Generally we do not share confidential information with everyone but it is so important that the appropriate people and or organisations are informed and aware. If a child had special dietary requirements we would need to share this information with the staff who supervise the meal/ collation times and also the staff in the kitchen. Another time you might share information would be if you had concerns about a childs protection and wellbeing outside of the setting. In these circumstance it is our role to sensitively allow any concerns, information or observations on that young person to our line manager supervisor or someone in a higher chain of command at the setting to us.